TRAINING IS LIFE
Tacx® NEO 3M is a powerful direct-drive smart trainer with built-in multidirectional movement and a
state-of-the-art NEO magnet motor for the most realistic indoor ride.
TOGGLE BUILT-IN MOTION PLATES ON & OFF
RIDE REALISTIC SURFACES SUCH AS GRAVEL AND COBBLESTONE
TRAIN ON SIMULATED INCLINES UP TO A 25% GRADIENT
POWER AND CADENCE ARE MEASURED TO WITHIN 1% ACCURACY
READY TO GO WITH A PRE-INSTALLED 11-SPEED CASSETTE
HANDLES EXPLOSIVE SPRINTS UP TO 2200 WATTS
MULTIDIRECTIONAL MOVEMENT
The new built-in motion plates give you a more comfortable and realistic riding feel — plus you can toggle them on and off as desired.
TRAIN ON DIFFERENT SURFACES
The NEO 3M smart trainer features the innovative Tacx® virtual flywheel, which simulates the feeling of riding on different road types, such as cobblestone and gravel, so you can train for a variety of surfaces1.
SEAMLESS APP INTEGRATION
Connect with popular training apps such as the Tacx Training™ app, TrainerRoad and Zwift, then automatically upload your ride data to the Garmin Connect™ smart-device app.
INCLINES
Get your legs ready to crush the toughest climbs by training on realistically simulated inclines up to a 25% gradient, and experience descent simulation.
IMPROVED POWER ACCURACY
Track your performance and progress with reliable, consistent measurements, including power, speed and cadence, with accuracy to within 1% across a broader range of power outputs.
SPRINT-READY DESIGN
Get maximum stability, even during explosive sprints, up to 2200 watts. With 32 integrated neodymium magnets, this trainer allows for a high brake force and high power levels.
SPECS
General
DIMENSION
630 x 800 mm (24.8″ x 31.5″)
HEIGHT
595 mm (23.4″)
DIMENSIONS WHEN FOLDED
695 x 355 mm (27.4″ x 14.0″)
WEIGHT
23.6 kg
Connectivity
WIRELESS COMMUNICATION
ANT+ connectivity, Bluetooth wireless technology
TACX SMART NETWORK ADAPTER COMPATIBILITY
Yes (provides Wi-Fi® and Ethernet connectivity option)
CONTROL BY
Smartphone, tablet, ANT+ bike computers, stand alone, computer connection via ANT+ antenna
READ OUT ON
Smartphone, tablet, bike computer, compatible smartwatch, computer with ANT+ antenna
CONNECTION INDICATOR (ANT+/BLUETOOTH)
Multicolour LED
POWER INDICATOR
Multicolour LED, spot on floor
Indoor training features
MAGNETS
32 neodymium magnets
ELECTRICAL REQUIREMENT
100-240 VAC 50/60Hz (with integrated power adapter)
SUITABLE CASSETTES
Shimano/SRAM 9 to 11 speed (compatible, 11-speed cassette included)
Campagnolo (compatible, requires special cassette body)
SRAM 12 speed/XDR (compatible, requires special cassette body)
Shimano 12-speed Hyperglide+
SUITABLE AXLES
Direct Drive quick release axle (130 mm/135 mm X 5 mm) for bikes with quick release axle
Thru axle end caps (142 mm/148 mm X 12 mm) for bikes with thru-axle
For bike dimensions outside of the industry standard, Garmin offers this adapter set as an additional accessory: 135 mm Thru-Axle Adapter Set [10 x 135 Non-drive Side (NDS), 12 x 135 NDS and 10 x 135 Drive-side (DS)].
MAX POWER
2200 Watt
MAX INCLINE
25%
SIMULATION OF DESCENT
Yes
MAX TORQUE
88 Nm
MAX BRAKE FORCE
260 N
FLYWHEEL
Virtual
MASS INERTIA
Variable to 125 kg
CALIBRATION
No calibration needed
OUTPUT
Speed, cadence, power
ACCURACY
<1%
MEASURED SPEED
Yes
MEASURED CADENCE
Yes
MEASURED POWER
Yes
INTEGRATED MOTION PLATES
Yes
WORKS WITHOUT MAINS CONNECTION
Yes
TACX TRAINERS
Maximize your cycling training with Tacx Trainers, the go-to brand for high-performance indoor bike trainers and training systems. From the advanced Tacx Turbo Trainers to the interactive Tacx Smart Trainers, their equipment is engineered for cyclists who demand precision and durability. Explore Tacx’s range to enhance your indoor workouts. Purchase from Hyper Ride with fast and reliable delivery, so you get your Tacx Trainers quickly and start achieving your cycling goals sooner.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by van and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands. Rural deliveries may also take an extra 1–3 working days.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most items excluding surfboards, soft top surfboards, wakeboards, waterskis, SUPs, and bikes. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require special transport arrangements. Delivery can take up to 10 days depending on location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace to avoid this surcharge.
Due to high courier surcharges. Consider delivering to a friend in Auckland City who can bring it out.
Additional Information
Rural Delivery Information
Delivery times for rural areas can vary depending on how often couriers service your location. Some rural deliveries may only be serviced once a week, so we recommend checking with your local rural courier if timing is important.
Order Changes
Once an order has been placed, we cannot process cancellations or edits.
Shipping Days
Orders are not shipped on weekends or public holidays.
Tracking
Need your tracking number? Email ridesupport@hyper.co.nz and we’ll help you out.
Support & Freight
Freight Companies
- Post Haste and Bascik are used for orders shipped from Hyper Ride warehouse.
- Orders sent directly from a supplier will be shipped using the supplier’s nominated courier.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$25 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
![RST TECH-X MULTISPORT SHIRT SS [BLACK]](https://cdn2.n2erp.co.nz/hyp_19sj232-ask2-dfk2-am29-89fkl348fd/images/products/main/1782_rst_tech-x_multisport_short_sleeve_shirt_[black]_s.jpg)
