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Shipping NZ

Aucklander's Same Day Delivery 


  • Live in Auckland? Get your order today with our Urgent Tonight Service.
  • Cost: $19.99 (Excludes Surfboards. Surfboards go in a Van and are charged at completely different rate).
  • Eligibility: Check your address here.
  • Order Deadline: 2.30pm (Monday to Friday, excluding public holidays).

Here is an example of an item available for Urgent Tonight delivery Example note the Urgent banner on the right hand side


General Shipping Information

Please note that we do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands.

Street Clothing and Footwear

  • Cost: $9.99
  • Delivery: 1-3 working days within New Zealand, plus 1-3 extra days for rural areas.
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Standard Nationwide

  • Cost: $14.99
  • Delivery: 2-3 working days within New Zealand, plus 1-3 extra days for rural areas.
  • Exceptions: Surfboards, Soft Top Surfboards, Wakeboards, Waterskis, SUPs, and Bikes.

Larger Items

  • Medium: $19.99 per item (Bodyboards, Board Bags, Longboard Skateboards, Moto Boots, and Moto Helmets).
  • Large: $29.99 per item (Snowboards, Snowboard Packages, Kneeboards, Wakeboards, Water Skis, and Bikes).
  • XLarge: $29.99 per item (Inflatable Stand-Up Paddle Boards).

Auckland Central - Urgent Tonight

  • Cost: $19.99 (Excludes Surfboards)
  • Delivery: Orders placed between 8am-2.30pm will be delivered between 6pm-9pm on the same day.
  • Area Coverage: Auckland Metro area, check your eligibility here.
  • Availability: Monday to Friday.

Bulky Items (Surfboards, Roof Boxes, Large Bike Racks)

  • Delivery Time: Up to 10 days based on location within New Zealand.
  • Cost: Auckland $29, Rest of the North Island $69, South Island $99.
  • Note: Surfboards, Roof Boxes, and Large Bike Racks require special transport arrangements.

Rural Delivery Surcharge

  • Surcharge: $9.99 for any rural delivery.
  • Note: We recommend delivery to a non-rural town or workplace to avoid this surcharge.

Waiheke Island Delivery Surcharge

  • Surcharge: $30 due to high courier surcharges.
  • Recommendation: Consider delivering to a friend in Auckland City who can bring it out.

Additional Information

  • Rural Delivery Information: Please be aware that delivery times for rural areas may vary based on the frequency of service in your specific location. Rural couriers may visit some areas once a week. To ensure accurate delivery information for your rural address, we recommend contacting your local rural courier service.
  • Order Cancellations: We cannot process cancellations once an order is placed.
  • Shipping Times: No weekend or public holiday shipments.
  • Tracking: Email us at ridesupport@hyper.co.nz for your tracking number.
  • Contact Us: Phone Support: 0800 855 788, Email: ridesupport@hyper.co.nz
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Freight Companies

  • Post Haste and Mainfreight for most shipments. Track your order at:

Australia

  • For shipping information on Australian orders, click here.

 

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