Free Returns | Free Urgent Tonight Delivery in Auckland*

Shipping NZ

Shipping Info

Due to the nature of what we sell there are different freight rates for different sized itmes. 


Street Clothing and Footwear

Cost: $6.99

All Clothing and Footwear is now just $6.99. All orders will be shipped on our standard courier and will take 1-3 working days**, please add an extra 1-3 working days for Rural Delivery*** 
**For stock items that are instock at Hyper Ride, excludes items from our distribution warehouse, please allow an extra 2-3 working days for products at our distribution warehouse. Once these have arrived at our Hyper Ride warehouse Express deliveries be sent asap.
***Please note we do not ship to PO boxes, Great Barrier Island and the Chatham Islands

Standard Nationwide

Cost: $8.99

This is for normal small items*. All orders will be shipped on our standard courier and will take 1-3 working days**, please add an extra 1-3 working days for Rural Delivery*** 
*Excludes Surfboards, Soft Top Surfboards, Wakeboards, Waterskis, Sups and Bikes
**For stock items that are instock at Hyper Ride, excludes items from our distribution warehouse, please allow an extra 2-3 working days for products at our distribution warehouse. Once these have arrived at our Hyper Ride warehouse Express deliveries be sent asap.
***Please note we do not ship to PO boxes, Great Barrier Island and the Chatham Islands

 

Larger Items

Medium - Bodyboards, Board Bags, Longboard Skaterboards, All Snowboards, Snowboard Packages
Cost: $12.99 per item

Large - Kneeboards, Wakeboards, Water Skis and Bikes 
Cost: $29.99 per item

Xlarge - Inflatable Stand Up Paddle Boards
Cost : $29.99 per item

 

Auckland Central - Urgent Tonight* - Cut Off 3pm - Monday to Friday - Only Available on items in Hyper Ride Warehouse or our 3pl our Warehouse Partner.

Cost: $10.00 (Excludes Surfboards, it will tell you how much in the checkout as these need to go in a Van)

This Service is ONLY Available in the Auckland Metro area. See this map to see if you are in this Area. http://www.urgenttonight.co.nz/Area.aspx

All orders placed between 8am - 3pm will be delivered between 6pm - 9pm that evening. This service is available in the Auckland Metro area Monday to Friday.

*Excludes Large SUPs, Inflatable SUPs are included though.

 

Surfboards - Please Note Before Ordering Surfboards

Why do Surfboards take so much longer to deliver?
If the Box is over 6 foot, we can't send them on a courier Service. We have to send them on a transporter truck which takes more time. In most cases we use Mainfreight 2 Home which is a premium service so your board arrives one piece. 

Auckland $29 - Urgent Couriers & Mainfreight

Rest of the North Island $49 - Mainfreight

South Island $69  - Mainfreight

 

Rural Delivery Surcharge

Please note due to increases from our courier provider we now charge an extra $7.50 for any rural delivery. Even if we have a Free Freight Offer. We suggest to avoid this to get it sent to a town or workplace that is not a rural delivery address. 

Waiheke Island and Great Barrier Island Delivery Surcharge

Due to expectionally high surcharges from our Courier Service, there is a surcharge of $30. We suggest getting it delivered to friend in Auckland City who can bring it out!

 


Additional Information

ORDER CANCELLATIONS

Due to the nature of our website, once an order has been placed, we are not able to process a cancellation. Please make sure to double check your order before confirming. If your order shows up and isn't what you were looking for, it must be sent back following our Returns Process.

SHIPPING TIMES

No orders are shipped on Weekends, and public holidays. 

We do not ship to PO boxes.

Please email us if you require your tracking number. 
Email: ridesupport@hyper.co.nz

Freight Companies

Post Haste & Courier Post for the majority of our shipping. You can track your order at the following sites.

Post Haste
http://www.posthaste.co.nz/tracktrace.html

Mainfreight (Surfboards and Sups etc)
https://www.mainfreight.com/track

 

Urgent Tonight

Live in Auckland? Get your order Today with our Urgent Tonight Service!

Must go to a residental address See if your address is in the area http://www.urgenttonight.co.nz/Area.aspx


Cost: $14.99 (Excludes Surfboards)

Order must be received by 2pm - Monday to Friday (exclues public holidays) - Only Available on items in Hyper Ride Warehouse 1 or Hyper Ride Warehouse 2. Check out will display the Urgent Tonight Freight option if it is avaiable for Urgent Tonight Delivery.

Select Urgent Tonight in the Check Out.

 

 


Australia

***Please note we do not ship surfboards or stand up paddle boards to Australia 

Australia Standard Nationwide

Cost: $14.99 + 2% packaging and handling fee
All orders will be shipped on our standard courier and will take 3-5 working days.

Shipping Times

Our aim is to get your order to you as fast as possible. All Australian shipping is done via Toll.
All product will be shipped during normal business hours (Monday to Friday 8am to 5pm). Our daily cut off for orders is 3PM NZ time.
Outside of business hours during public holidays and weekends nothing will be shipped, as courier companies do no operate.
Email: ridesupport@hyper.co.nz

Australian Orders Courier Company

To track your shipment Toll
www.toll.com.au
Customs and Duty Charges
Any international orders may be subject to local charges. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Hyper Ride has no control over these charges and we cannot predict what they may be. Hyper Ride cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

 

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