Shipping AU
Please note:
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We do not ship surfboards or stand-up paddleboards to Australia.
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We do not deliver to post shops or PO Boxes. A physical business or residential delivery address is required.
Australia Standard Nationwide
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Cost: $19.99 + 2% import fee (may differ based on the item).
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Delivery Time: 4–6 business days from the time of dispatch (please note this is an estimate).
Orders do not ship the same day. All Australian orders first come into our Auckland HQ warehouse, where they are collated and processed for export. This means dispatch can take up to 3 business days after your order is placed.
Multiple Items in an Order
If you order multiple items, they will all be collated at our Auckland HQ warehouse and shipped together. Your order will arrive to you in full.
Remote Areas
Delivery to rural and remote areas in Australia (WA, NT, Far North QLD, etc.) may take longer than the standard 4–6 business days.
Shipping Options
We currently offer standard shipping only. There are no express options available for Australia.
Shipping Schedule
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Orders are dispatched Monday to Friday, 8 am – 5 pm (NZ time).
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Daily cutoff time for processing is 3 pm (NZ time).
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Orders placed after this time, on weekends, or public holidays will be processed the next business day.
Tracking Your Order
Once your parcel has been scanned by Team Global Express, you will automatically receive a tracking link via the email address provided at checkout.
Track your shipment here: Team Global Express Tracking
Customs & Duty Charges
All international orders may be subject to customs or import duties once they reach Australia. These fees are the responsibility of the recipient. Hyper Ride has no control over these charges and cannot predict the amount. We also cannot mark orders as gifts to avoid or reduce customs fees.
Returns from Australia
Returns from Australia are not free. Please see our full returns information here:
Hyper Ride Returns Page
