T2875 TACX NEO 2T INTERACTIVE DIRECT DRIVE SMART TRAINER
The iconic, progressive and popular NEO 2 Smart is optimized into an even quieter and more powerful Smart direct drive. The motor is redesigned in order to provide a better indoor cycling experience and ride feel, especially during climbs and sprints. The NEO 2T Smart is more silent than ever thought possible and without question the most powerful, realistic and accurate bike trainer to date.
WHAT’S NEW?
- IMPROVED STILLNESS - Significant reduction of noise from air displacements or vibrations.
- IMPROVED RIDE FEEL - More motor power resulted in a better ride feel during climbs and sprints.
- IMPROVED AXLE COMPATIBILITY - Directly compatible with 135×10, 142×12 and 148×12 mm axles.
Features
- Complete Stillness - By redesigning the magnets, we significantly improved the stillness of the NEO 2T. The noise coming from internal air displacements is reduced as well as vibrations noticed at a low cadence, that were being transferred to the floor. Resulting in a more silent Smart trainer than ever thought possible.
- Powerful Climbs and Sprints - The new motor design of the NEO 2T also improves the ride feel during a climb or acceleration. We were able to give the motor of the NEO 2T more power, resulting in the ability to generate higher resistance levels under specific conditions, like in a sprint or at low speeds.
- Pedal Stroke Analysis - The NEO 2T is equipped with a capacitive left and right detection sensor that accurately measures the exact position of both your legs.
- Accurate - The Tacx NEO 2T Smart measures your power with incredible precision, making sure that your data is accurate and reliable. This Smart trainers is the only trainers that doesn’t require calibration process. This Smart trainer measures your power accurately within 1%.
- Smooth Ride Feel - The NEO 2T Smart is very responsive and reacts instantly to speed or incline changes. It also features Dynamic inertia which it compensates for weight, speed and angle of inclination to ensure the most realistic and smooth ride feel possible.
- PEDAL STROKE ANALYSIS - Measures the exact position of your left and right leg.
- ROAD FEEL - Feel the vibrating sensation of riding over cobble stones and gravel.
- ISOKINETIC & ISOTONIC - Train on a fixed speed or power level.
- NO CALIBRATION - The only trainer that doesn’t need to be calibrated.
- CONNECTION INDICATORS - Intuitive LED lights indicate if you’re connected and powered.
- FOLDABLE - A foldable frame for easy transport and storage
- Compatible with many axles - The rear axle of the NEO 2T Smart is redesigned in order to make it compatible with more bikes, without the need for adapters. It is directly compatible with all bikes, only for 135×10 and 135×12 you’ll need an additional adapter.
- Road Feel - Experience the vibrating sensation of riding on cobblestones, gravel an many other road surfaces. This immersive feature is unique to the NEO series and can be used in Tacx Films and Zwift.
- Descent Simulation - At the top of a hill or mountain, there is always that exciting feeling of accelerating into a descent. Exactly that feeling is what this bike trainer gives you. The NEO 2T Smart accelerates in a descent.
- Stable yet Flexible - The design of the NEO 2T Smart allows a few degrees of movement to the left and right while cycling. Its frame follows the natural course of your body, bringing you a certain freedom of movement that improves the cycling feeling.
- No Mains Power Required - The NEO 2T Smart doesn’t require an external power source as it generates its own energy from your cycling movement. This direct drive trainer can easily be used anywhere you like. When connected to an external power source, the Descent simulation feature is enabled.
- Tacx Cycling Software - Explore the world with high quality Films and GPS workouts while challenging your friends. Train efficiently with structured training plans and cycling workouts. Analyse your data, export your activity to Strava, and make use of many more features. Read more about our software at the webpage.
- Your Favourite App - Train with your favourite cycling software like Zwift, TrainerRoad and Sufferfest. The Tacx Smart trainers are easily connected to and controlled by most popular training apps. Race online in the virtual worlds of Zwift, achieve your cycling goals with the training plans of TrainerRoad, or anything else.
- Tacx Utility App - With the Tacx Utility App you can easily upgrade the firmware, test and calibrate your Tacx Smart trainer. Download this app for free from the App store or Google play.
- Bike Computers and Watches - Easily connect your Smart trainer to your bike computer or sports watch. Display your workout data on these devices. A selection of bike computers and sports watches are also able to control the resistance of your Smart bike trainer.
Type of trainer
Interactive Smart direct drive with motor brake
Magnets
32 Neodymium magnets
Transmission
None
Electrical requirements
100-240 Volt , Mains power optional
Power indicator
Multicolour LED , Spot on floor
Connection indicator (ANT/BT)
2 LEDs
Firmware upgradable
Yes
Suitable cassettes
Not suitable for Specialized SCS system , Shimano & SRAM: 8 - 12 speed. Campagnolo, SRAM XD and XD-R body sold separately
Suitable axles
Width of rear fork: Race 130 mm, MTB 135 mm, 142 mm & 148 mm. Adapter for 135 x 10 mm available.
Fitting bikes
Will my bike fit?
Supplied with
Front wheel support , Quick release for road bikes and mountain bikes (5mm) , Direct drive quick release with adapter set 142x12mm & 148x12mm , 1 month Tacx Premium software
SPECIFICATIONS
Max. power (40 km/h)
2200 Watt
Max. incline
25%
Simulation of descent
Yes
Max. torque
85 Nm
Max. brake force
250 N
Flywheel
Virtual
Mass inertia
Variable to 125kg (275.6lbs)
Calibration
No calibration required
Footprint (lxw)
575 × 750 mm (22.6 × 29.5 in)
Height
550 mm (21.7 in)
Dimensions when folded
620 × 260 × 440 mm (24.4 × 10.2 × 17.3 in)
Weight
21.5 kg (47.3 lbs)
Article number
T2875
DATA OUTPUT AND CONTROL
Wireless communication
ANT+ FE-C , Bluetooth Smart open
Control by
ANT+FE-C bike computers , Connect to computer via ANT+antenna , Smartphone , Stand alone , Tablet
Output
Cadence , Power , Speed
Read out on
Bike computer , Computer with ANT+ antenna , Smartphone , Sports watch , Tablet
Accuracy
<1%
.
Tacx Trainers
Maximize your cycling training with Tacx Trainers, the go-to brand for high-performance indoor bike trainers and training systems. From the advanced Tacx Turbo Trainers to the interactive Tacx Smart Trainers, their equipment is engineered for cyclists who demand precision and durability. Explore Tacx’s range to enhance your indoor workouts. Purchase from Hyper Ride with fast and reliable delivery, so you get your Tacx Trainers quickly and start achieving your cycling goals sooner.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by specialist freight and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We can deliver Hyper Ride warehouse orders to PO Boxes using NZ Post. Supplier-direct PO Box delivery depends on the supplier's nominated courier and we may contact you for a physical street address if required. We do not deliver to Great Barrier Island or the Chatham Islands. Rural deliveries may take an extra 1–3 working days.
Where Your Order Ships From
Hyper Ride Warehouse
Products showing "In Stock – Ships from Hyper Warehouse" are stocked at our Auckland warehouse and are normally dispatched within 1 business day, unless a different timeframe is shown on the product listing, at checkout, or in your order confirmation.
Supplier / Logistics Warehouse
Products showing "Ships Direct from Supplier", "Ships from logistics warehouse" or similar wording are dispatched directly from one of our suppliers. These items are normally dispatched within 1 working day unless a different processing timeframe is displayed.
Specific Dispatch Timeframes
Some products require extra processing time. For example, "Logistics Warehouse – Allow approx. 2 working days before dispatch" or "Aus Stock – Dispatch in approx. 7–10 working days". Where a specific timeframe is displayed against an item, that timeframe applies.
Dispatch Time vs Delivery Time
Dispatch time is the time required for your item to leave the Hyper Ride warehouse or supplier warehouse. Courier delivery time begins after the item has been dispatched.
The dispatch timeframe shown against the individual product on the product page, at checkout, or in your order confirmation takes priority over the general timeframes on this page.
If your order contains products from more than one dispatch location, your items may be sent separately and arrive at different times. Each parcel may also have a different courier and tracking number.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most standard-sized items. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require specialist transport and are sent using Bascik rather than our standard NZ Post service. Delivery can take up to 10 days depending on your location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace if you would like to avoid the rural surcharge.
Due to additional courier surcharges. You may prefer delivery to a friend or workplace in Auckland City.
Additional Information
Rural Delivery
Rural deliveries can take an additional 1–3 working days. Exact delivery times can vary depending on the local rural courier route and service frequency.
Signature Required
Orders are sent signature required by default. If you provide permission to leave in your shipping notes, the courier may leave the parcel without a signature where their service allows.
PO Box Delivery
Orders shipped from our Auckland warehouse via NZ Post can be delivered to PO Boxes. Supplier-direct PO Box delivery depends on the supplier's nominated courier. If required, we may contact you for a physical street address.
Shipping Days
Orders are not dispatched on weekends or public holidays. Working-day dispatch and delivery estimates exclude weekends and public holidays.
Order Changes
Once an order has been placed, we cannot guarantee cancellations or edits before dispatch. Contact us as soon as possible and we will help where we can.
Tracking
For orders shipped from our Auckland warehouse, NZ Post tracking is automatically emailed once the courier collects and scans your parcel. Supplier-direct tracking is not always supplied automatically, so please contact us if your expected dispatch timeframe has passed and you have not received tracking.
Tracking & Split Orders
Hyper Ride Warehouse Tracking
Hyper Ride warehouse orders are shipped using NZ Post. Tracking is automatically forwarded to you once NZ Post collects and scans the parcel. Tracking may not show movement until the first courier scan has taken place.
Supplier Tracking
Supplier-direct orders use the supplier's nominated courier. Tracking details are not always automatically forwarded to us or to the customer. If the dispatch timeframe shown against your product has passed, email us and we can request the tracking for you.
Orders From Multiple Locations
If your order contains products from the Hyper Ride warehouse and one or more supplier warehouses, the items may be dispatched separately and arrive on different days.
Different Couriers
Split orders may use different courier companies and have separate tracking numbers. Please check the dispatch information shown against each item in your order confirmation.
Support & Freight
Freight Companies
- NZ Post is used for standard orders dispatched from the Hyper Ride Auckland warehouse.
- Bascik is used for specialist bulky freight including surfboards, roof boxes and large bike racks.
- Urgent Couriers operates our Auckland Urgent Tonight same-day delivery service.
- Orders dispatched directly from a supplier are sent using the supplier's nominated courier.
- Supplier-direct tracking is not always sent automatically. If you need tracking after the expected dispatch timeframe has passed, please contact our customer service team.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$29.99 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.


