*** Does not included IPAD ***
EPIC ROUTES. FROM YOUR LIVING ROOM.
Bring the outdoor world indoors with a smart bike that offers realistic road feel and simulated gradients from actual courses with the Tacx® Training smart-device app — plus easy customisation to match your outdoor bike fit.
- Ride your favourite courses — and feel like you’re really there — with the Tacx Training app1.
- Supersilent operation makes any room your place to train.
- Challenge yourself with training plans that help you meet your goals.
- Track your ride with power and performance metrics.
- Feel the road — including the cobbles and gravel.
- Simple adjustments make it ideal for workouts by multiple athletes in the home.
REAL ROAD FEEL
This feature works with the Tacx Training app to make the trainer vibrate and simulate the feeling of riding on different road surfaces, such as cobblestone and gravel1.
SMOOTHER SHIFTING
Tap the shifters to change gears with the precision and feel of electronic shifting. You’ll find the correct gear easily and quickly, especially when riding hard, with shifters programmable for SHIMANO, SRAM or Campagnolo.
DYNAMIC INERTIA
To simulate an outdoor ride indoors, dynamic inertia maintains a sensation of forward motion based on your speed and gradient to make your ride feel more realistic.
ULTIMATE IMMERSION
While you ride, the gear feel mimics the sensation of your chain jumping into a different gear. When connected to an external power source, descent simulation accurately replicates a downhill drive.
PEDAL STROKE ANALYSIS
The NEO Bike Plus smart bike measures the position of your left and right legs to breakdown your pedaling technique and help you develop a more effective stroke.
ACCURATE AND RELIABLE
Get an accurate picture of your performance and progress with reliable, consistent measurements — just like on an outdoor ride. That includes power, speed and cadence, measured accurately within 1%.
READY TO SPRINT
The well-balanced design of NEO Bike Plus ensures maximum stability, even during the most explosive sprints, up to 2200 watts.
CLIMB HIGHER
Get stronger for outdoor climbs, or simply build the intensity of your indoor workout by training on realistically simulated inclines up to a 25% gradient.
SMOOTH AND SILENT
The combination of NEO smart technology and the internal design of NEO Bike Plus results in one of the most silent indoor bikes available.
Share the Training Experience
Seatpost The slim seatpost ensures comfort, even on long rides, with easy-to-adjust height settings to exactly match the outdoor bike fit of other cyclists in your household.
Crank Length: Choose pedals that suit your style of riding and install easily with five crank length options for a precise, customised fit.
Stem Lengths: Easily adjust seat position and handlebar position up to the millimeter for correct sizing and a more comfortable fit.
Connect with your performance program.
Device Compatibility
Connect the NEO Bike Plus smart bike to multiple devices simultaneously, so you can enjoy the Tacx Training app on your smartphone, tablet or laptop and track your performance on your Garmin bike computer at the same time.
Connect to your favourite Apps
NEO Bike Plus communicates via Bluetooth® Smart technology and ANT+® FE-C protocol, so it works with several popular training apps, such as TrainerRoad and Zwift.
Able to stand alone
You can opt to use the smart bike in stand-alone mode. When not connected, it will simulate a flat road; the faster you ride, the higher the resistance.
Stay smart and stay cool
NEO Bike Plus features a 4.5″ display and has USB chargers so you can power up your devices. Built-in interactive fans are automatically controlled by your power or heart rate.
Get more from your ride with the Tacx Training smart-device app.
TACX Training app
Enjoy a library filled with 250+ high-quality, real-life videos1 that let you experience the rush of riding famous courses from around the world, including Europe, North America and Asia. You can even join “Ride with the Pros” challenges with exclusive Garmin sponsored team videos.
TACX Training plans
Take advantage of structured training plans, designed for your fitness level to help you meet your goals. Race live opponents, upload GPS data, ride with 3D maps and more.
Dig into your data
All the data you rely on is right in the Garmin Connect™ smart-device app. See maps and stats, or analyse your progress from anywhere.
In the Box
- NEO Bike Plus
- Fans
- Tablet mount
- Saddle
- Handlebars
- 2 USB chargers (front)
- Sweat cover
- Ciro bottle cage
- Bottle
- Tacx towel
- 1-month Tacx Premium software
Specs
DIMENSION: 1390 x 750 mm (54.7″ x 29.5″)
WEIGHT: 50 kg (110 lbs)
HEIGHT: 1170 mm (46.1″)
WIRELESS COMMUNICATION: ANT+ connectivity, Bluetooth wireless technology
CONTROL BY: Smartphone, tablet, ANT+ bike computers, stand alone, computer connection via ANT+ antenna
READ OUT ON: Smartphone, tablet, bike computer, computer with ANT+ antenna
CONNECTION INDICATOR (ANT+/BLUETOOTH): 3 LEDs
POWER INDICATOR: Multicolour LED, spot on floor
MAGNETS: 32 neodymium magnets
ELECTRICAL REQUIREMENT: 110-240 Volts
GEAR RATIO: Customisable to Shimano, SRAM and Campagnolo system operation. Chainring set-up: up to 3 sprockets, teeth per sprocket adjustable between 22 and 53; rear cassette: up to 12 sprockets, teeth per sprocket adjustable between 11 and 40.
Q-FACTOR: 148 mm
MAX POWER: 2200 W
MAX INCLINE: 25%
MAX TORQUE: 88 Nm
MAX BRAKE FORCE: 260 N
FLYWHEEL: Virtual
MASS INERTIA: Variable to 125 kg (275.6 lbs)
CALIBRATION: No calibration needed
OUTPUT: Speed, cadence, power
ACCURACY: <1%
CRANK LENGTHS: 165/167.5/170/172.5/175
TACX TRAINERS
Maximize your cycling training with Tacx Trainers, the go-to brand for high-performance indoor bike trainers and training systems. From the advanced Tacx Turbo Trainers to the interactive Tacx Smart Trainers, their equipment is engineered for cyclists who demand precision and durability. Explore Tacx’s range to enhance your indoor workouts. Purchase from Hyper Ride with fast and reliable delivery, so you get your Tacx Trainers quickly and start achieving your cycling goals sooner.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by van and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands. Rural deliveries may also take an extra 1–3 working days.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most items excluding surfboards, soft top surfboards, wakeboards, waterskis, SUPs, and bikes. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require special transport arrangements. Delivery can take up to 10 days depending on location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace to avoid this surcharge.
Due to high courier surcharges. Consider delivering to a friend in Auckland City who can bring it out.
Additional Information
Rural Delivery Information
Delivery times for rural areas can vary depending on how often couriers service your location. Some rural deliveries may only be serviced once a week, so we recommend checking with your local rural courier if timing is important.
Order Changes
Once an order has been placed, we cannot process cancellations or edits.
Shipping Days
Orders are not shipped on weekends or public holidays.
Tracking
Need your tracking number? Email ridesupport@hyper.co.nz and we’ll help you out.
Support & Freight
Freight Companies
- Post Haste and Bascik are used for orders shipped from Hyper Ride warehouse.
- Orders sent directly from a supplier will be shipped using the supplier’s nominated courier.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$25 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
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