Introducing the Helix Race 12-speed close-ratio cassette, tailor-made for e-bikes and optimized for steep terrain:
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Purpose-Built for E-Bikes: The Helix Race 13-52T is designed to excel in steep terrain, where climbing speeds are high and descents are gravity-powered.
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Optimized Speed: Paired with a 32T chainring and an 85rpm cadence, it achieves speeds at or just above 32kmph/20mph, making it ideal for e-bikes with speed-limited assistance.
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Improved Climbing: The addition of a 52T lowest gear and closer gear steps enables riders to tackle technical climbs with newfound ease.
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Universal Benefits: While designed with e-bikes in mind, this cassette enhances the riding experience for non-e-bike riders, optimizing cadence on steep climbs and letting gravity assist on descents.
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Compatibility: The Helix Race 13-52T is compatible with SRAM, Shimano, and TRP 12-speed drivetrains, offering precise shifting and extended wear life.
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Durable and Lightweight: Weighing in at 467g, it's sturdy enough for high-powered e-bikes yet light enough for weight-optimized trail bikes.
Experience the advantages of a close-ratio cassette on your next ride with the Helix Race 13-52T.
Key Features:
- Close-ratio gearing for better cadence and improved shifts under load.
- Lower fatigue and extended range, with an optimal cadence for maximum efficiency.
- Cross-compatibility with Shimano, SRAM, and TRP drivetrains and chains.
- Replaceable aluminum and steel clusters to reduce service costs.
- Patented two-piece aluminum/steel construction for strength, stiffness, light weight, and durability.
- Reinforced for e*spec strength.
- Available in five bold anodized or PVD color options.
- Rigorously tested for both analog and e-bike use.
Product Code: FW2HRA-111
E THIRTEEN
ethirteen is your source for high-performance bike components, engineered for serious riders and demanding conditions. From cassettes to chain guides, ethirteen products are designed to enhance your biking experience with innovative technology and durability. Perfect for mountain bikers and cycling enthusiasts. Shop now for fast and reliable delivery from Hyper Ride.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by van and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands. Rural deliveries may also take an extra 1–3 working days.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most items excluding surfboards, soft top surfboards, wakeboards, waterskis, SUPs, and bikes. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require special transport arrangements. Delivery can take up to 10 days depending on location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace to avoid this surcharge.
Due to high courier surcharges. Consider delivering to a friend in Auckland City who can bring it out.
Additional Information
Rural Delivery Information
Delivery times for rural areas can vary depending on how often couriers service your location. Some rural deliveries may only be serviced once a week, so we recommend checking with your local rural courier if timing is important.
Order Changes
Once an order has been placed, we cannot process cancellations or edits.
Shipping Days
Orders are not shipped on weekends or public holidays.
Tracking
Need your tracking number? Email ridesupport@hyper.co.nz and we’ll help you out.
Support & Freight
Freight Companies
- Post Haste and Bascik are used for orders shipped from Hyper Ride warehouse.
- Orders sent directly from a supplier will be shipped using the supplier’s nominated courier.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$25 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
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