FOX - FLOAT X LIVE VALVE NEO FACTORY SHOCKS
Smash Ready
FLOAT X remains the master of Trail and AM suspension, new internals for MY27 delivering even greater performance and tunability than ever before.It delivers fade-free performance, sophisticated damping, and class-leading durability. For riders seeking a high-performance air shock, FLOAT X provides the ideal balance of sensitivity, support, and efficiency.
ALL-MOUNTAIN. MADE FASTEST.
The renowned FLOAT X teams up with Live Valve Neo for the ultimate in wireless suspension control. Together with the shock’s advanced damping, fade free performance and class-leading durability, the Controller will open or firm the compression circuit based on trail data in 1/70th of a second.
Unequalled Wireless Suspension Control
What separates Live Valve Neo from other electronic suspension systems? It's how it helps you ride faster in every situation, whether climbing, traversing or descending. When commanded by the sensors, the shock will switch between two positions: Open and Firm-in as little as 1/70th of a second.
Live Valve Neo does not employ a third "Pedal" mode, which some riders may perceive as necessary when climbing technical trails, or pedalling through low angle technical sections. Live Valve Neo can switch between Open and Firm so fast that a middle ground setting is not necessary. You get full support of Firm mode exactly when you need it, and the plushness of Open mode exactly when you want it.
The ultra-fast switch between Open and Firm Mode lets you experience the efficiency of riding a hardtail, but only when you want it. This allows riders to maintain momentum and speed easier than ever before, in all sorts of riding scenarios.
Some examples:
- Pumping out of corners. The shock may open briefly in the middle of a corner to maintain traction, but by the time you're ready to exit the corner, the rear of the bike will be firmer, more supportive, and conducive to pumping for speed.
- Getting airborne. If your shock is firm during take-off from a jump or drop, the Controller will detect that you are airborne after take-off, and open your shock so it's ready to absorb when you touch down on the landing.
- Riding through a short technical section on an otherwise smooth climb. When climbing, Live Valve Neo defaults to Firm, but after your front wheel encounters its first obstacle, your rear shock can open to absorb the impact, then quickly firm up for power out of the technical section.
- On an eMTB, riders climb faster and spend more time seated, experiencing higher impacts on climbs. Opening the shock when needed absorbs more of that impact. OEMs can also tune shim stacks inside the Live Valve Neo shock to forego an e-bike's stiff pedalling platform in favour of unrestrained descent performance. Live Valve Neo's Firm mode creates its own pedalling platform.
KEY INNOVATIONS
- App Optimised Tune profiles and service interval reccomendations
- 669g System Weight (185x55mm Shock, Sensors And Controller Battery)
- Based On Float X Architecture, Sharing Many Of The Same Parts
- Transparent And Trackable 125-Hour Service Interval
- Separate Valved Reservoir Circuits For Compression And Firm Mode
- Shares Volume Spacers With Float X
- Bearing Mount And Fox-Approved Strut Mount Compatible
- Reservoir Lengths Matched To Shock Travel For Improved Clearance On Smaller Sizes, And Proportional Appearance
- Numbered, Tool-Free Low Speed Compression Adjuster - 11 Positions, Easily Adjusted Trailside
- Numbered, Tool-Free Rebound Adjuster Shared With Float X
- Standard And Trunnion Mount Offerings
SPECS
- Series: Factory
- Upper Tube Finish: Kashima
- Sizes (Metric): 190x45, 210x52.5, 210x55
- Sizes (Metric Trunnion): 185x55, 205x62.5
NOTE: The Live Valve Neo Kit (which includes sensors, Controller battery and mounting hardware) is sold separately and is required for the FLOAT X Live Valve Neo shock to function.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by van and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands. Rural deliveries may also take an extra 1–3 working days.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most items excluding surfboards, soft top surfboards, wakeboards, waterskis, SUPs, and bikes. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require special transport arrangements. Delivery can take up to 10 days depending on location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace to avoid this surcharge.
Due to high courier surcharges. Consider delivering to a friend in Auckland City who can bring it out.
Additional Information
Rural Delivery Information
Delivery times for rural areas can vary depending on how often couriers service your location. Some rural deliveries may only be serviced once a week, so we recommend checking with your local rural courier if timing is important.
Order Changes
Once an order has been placed, we cannot process cancellations or edits.
Shipping Days
Orders are not shipped on weekends or public holidays.
Tracking
Need your tracking number? Email ridesupport@hyper.co.nz and we’ll help you out.
Support & Freight
Freight Companies
- Post Haste and Bascik are used for orders shipped from Hyper Ride warehouse.
- Orders sent directly from a supplier will be shipped using the supplier’s nominated courier.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$25 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.


