Crocs Fit Guide

Choose the right fit for your foot. At Crocs, you’ll find roomy, relaxed, and standard-fit styles. So, whether your foot is narrow or wide, you’ll find the perfect fit.

• Our roomiest fit, just like our original style clog. Some models include a heel-hugging back strap for more stability.
• Our widest fit. Your feet often won’t meet the sides.
• Generous in length. Your toes shouldn’t touch the front.
• Roomy across the top for lots of breathability.
• Expect a little room, but a more secure fit than our roomy styles. Some models include laces or straps, but all should feel stable on your foot as you walk.
• Slight amount of room around the perimeter of the foot. The sides of your feet may occasionally meet the shoe walls.
• A secure, yet relaxed fit across the top of your foot.
• Wiggle room at the front of the shoe – your toes shouldn’t touch the front.
• Standard fits offer a more snug (but not tight) fit than our roomy or relaxed styles. They should conform to fit your foot securely with minimal or no slipping as you walk.
• Your heel should rest securely and the shoe shouldn’t ride up and down.
• The shoe's sides, top, and arch should comfortably hug your feet.
• Wiggle room at the front of the shoe – your toes shouldn’t touch the front.

Determining your shoe size - All Crocs footwear is in US Sizing.

Tip: Crocs come in whole sizes only. If you typically wear a half size, we recommend you order a size Up.
Not sure about your size? No worries, you have 30 days to exchange your order.

Please note:

• We do not ship surfboards or stand-up paddleboards to Australia.

• We do not deliver to post shops or PO Boxes. A physical business or residential delivery address is required.

Australia Standard Nationwide

• Cost: $29.99 + 2% import fee (may differ based on the item).

• Delivery Time: 4–6 business days from the time of dispatch (please note this is an estimate).

  Orders do not ship the same day. All Australian orders first come into our Auckland HQ warehouse, where they are collated and processed for export. This means dispatch can take up to 3 business days after your order is placed.

Multiple Items in an Order

If you order multiple items, they will all be collated at our Auckland HQ warehouse and shipped together. Your order will arrive to you in full.

Remote Areas

Delivery to rural and remote areas in Australia (WA, NT, Far North QLD, etc.) may take longer than the standard 4–6 business days.

Shipping Options

We currently offer standard shipping only. There are no express options available for Australia.

Shipping Schedule

• Orders are dispatched Monday to Friday, 8 am – 5 pm (NZ time).

• Daily cutoff time for processing is 3 pm (NZ time).

• Orders placed after this time, on weekends, or public holidays will be processed the next business day.

Tracking Your Order

Once your parcel has been scanned by Team Global Express, you will automatically receive a tracking link via the email address provided at checkout.
Track your shipment here: Team Global Express Tracking

Customs & Duty Charges

All international orders may be subject to customs or import duties once they reach Australia. These fees are the responsibility of the recipient. Hyper Ride has no control over these charges and cannot predict the amount. We also cannot mark orders as gifts to avoid or reduce customs fees.

Returns from Australia

Returns from Australia are not free. Please see our full returns information here:
 Hyper Ride Returns Page