Specifically designed for heavy e-bikes yet versatile enough to work with almost any bike, the ION carries up to two bikes at 100 lbs each with zero frame contact. A new Foot Pedal Lock and PedalPivot™ system make folding the rack up or down simple and intuitive, while the FastFit™ tool-free wheel chock system ensures quick adjustment for a wide range of wheel sizes.
The Piston ION isn’t limited to paved roads. It’s approved for RV use and off-road rated, so you can haul your e-mountain bikes deep into the backcountry or hit gravel routes with confidence. For RV setups, each tray supports up to 80 lbs per bike, while off-road use allows for 50 lbs per bike. With a 2” hitch-only design, adjustable wheel stabilizers for a secure bike fit, and fender compatibility, it adapts to the demands of riders.
Packed with premium details that elevate it beyond standard racks, the ION includes a semi-integrated 12mm high-strand cable lock, stainless steel barrel hitch lock, and an aluminium ramp for easy e-bike loading and unloading. Optional accessories like the License Plate Mount keep you legal on the road. Finished with a powder coat and backed by our No Worries Limited Warranty, the Piston ION is built to last as long as your adventures.
Perfect for: Cargo e-bikes, e-MTB riders, road trip travel, and riders who go off the grid or around the block.
100 LBS. CAPACITY
With 100 lbs per tray capacity and front and rear wheel stabilizers, the Piston ION is perfect for carrying heavy e-bikes with confidence and stability.
FENDER COMPATIBLE
Easily adjust the wheel chock with a quick slide to fit the correct wheel size when using fenders. For the best fit, position the wheel chock as close to the fenders as possible and secure with provided hook-and-loop tire strap. Always use the rear tire strap on the tray when carrying bikes with fenders.
RV & OFF ROAD APPROVED
Take your bikes beyond the pavement. The Piston ION™ is both RV and off-road ready and built to handle varied terrain while keeping your bikes secure. Weight capacity decreases to 80 lbs. per tray with approved RV use and 50 lbs. per tray for off-road use.*?
See RV and Off-Road Limitations for more information.
FOOT PEDAL LOCK
The ION foot pedal features a new Foot Pedal Lock. Simply spin the knob clockwise to engage or disengage (red showing means disengaged). Ensure the Foot Pedal Lock is fully engaged when loaded and in use.
BIKE RAMP INCLUDED
The lightweight all-aluminium ramp quickly hooks onto the ION tire arm joints and telescopes to the perfect length for easy bike loading on any terrain. When not in use, the ramp easily stows away in your trunk or truck bed for transport and storage.
The Piston ION uses our patented Flatlock Hitch Cam System, delivering a solid, wobble-free fit in your hitch receiver. It has a convenient hand-tightening knob for a fast, simple, and secure installation. No tools needed.
Highlights
- 100 lbs per tray maximum capacity
- RV compatible with 2" chassis-mounted hitch (80 lbs per tray)
- Off-Road compatible (50 lbs per tray)
- E-Bike Ramp included
- Accessory License Plate Mount available
- Fender compatible with Fender Strap Kit (2 straps included)
- Hand-tight hitch cam system
- PedalPivot™ easily folds rack up and down
- No frame contact
- Integrated front tire stabilizer
- Stainless steel & automotive-grade hardware
- No-fade Powdercoat
- FastFit™ Wheel Chock System
- Stainless steel barrel hitch lock
- Semi-integrated high-strand 12mm cable lock
- Patented Flatlock™ Hitch Cam
- No Worries Limited Warranty
Kuat
Transport your bike securely with Kuat’s durable racks and accessories from Hyper Ride. Explore reliable products such as the Kuat NV 2.0 Bike Rack for versatile transport and the Kuat Piston Pro X for easy loading. Kuat’s solutions are designed for convenience and reliability, ensuring your bike is transported safely. Enjoy fast and dependable delivery from Hyper Ride to get your Kuat racks and accessories quickly.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by specialist freight and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We can deliver Hyper Ride warehouse orders to PO Boxes using NZ Post. Supplier-direct PO Box delivery depends on the supplier's nominated courier and we may contact you for a physical street address if required. We do not deliver to Great Barrier Island or the Chatham Islands. Rural deliveries may take an extra 1–3 working days.
Where Your Order Ships From
Hyper Ride Warehouse
Products showing "In Stock – Ships from Hyper Warehouse" are stocked at our Auckland warehouse and are normally dispatched within 1 business day, unless a different timeframe is shown on the product listing, at checkout, or in your order confirmation.
Supplier / Logistics Warehouse
Products showing "Ships Direct from Supplier", "Ships from logistics warehouse" or similar wording are dispatched directly from one of our suppliers. These items are normally dispatched within 1 working day unless a different processing timeframe is displayed.
Specific Dispatch Timeframes
Some products require extra processing time. For example, "Logistics Warehouse – Allow approx. 2 working days before dispatch" or "Aus Stock – Dispatch in approx. 7–10 working days". Where a specific timeframe is displayed against an item, that timeframe applies.
Dispatch Time vs Delivery Time
Dispatch time is the time required for your item to leave the Hyper Ride warehouse or supplier warehouse. Courier delivery time begins after the item has been dispatched.
The dispatch timeframe shown against the individual product on the product page, at checkout, or in your order confirmation takes priority over the general timeframes on this page.
If your order contains products from more than one dispatch location, your items may be sent separately and arrive at different times. Each parcel may also have a different courier and tracking number.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most standard-sized items. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require specialist transport and are sent using Bascik rather than our standard NZ Post service. Delivery can take up to 10 days depending on your location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace if you would like to avoid the rural surcharge.
Due to additional courier surcharges. You may prefer delivery to a friend or workplace in Auckland City.
Additional Information
Rural Delivery
Rural deliveries can take an additional 1–3 working days. Exact delivery times can vary depending on the local rural courier route and service frequency.
Signature Required
Orders are sent signature required by default. If you provide permission to leave in your shipping notes, the courier may leave the parcel without a signature where their service allows.
PO Box Delivery
Orders shipped from our Auckland warehouse via NZ Post can be delivered to PO Boxes. Supplier-direct PO Box delivery depends on the supplier's nominated courier. If required, we may contact you for a physical street address.
Shipping Days
Orders are not dispatched on weekends or public holidays. Working-day dispatch and delivery estimates exclude weekends and public holidays.
Order Changes
Once an order has been placed, we cannot guarantee cancellations or edits before dispatch. Contact us as soon as possible and we will help where we can.
Tracking
For orders shipped from our Auckland warehouse, NZ Post tracking is automatically emailed once the courier collects and scans your parcel. Supplier-direct tracking is not always supplied automatically, so please contact us if your expected dispatch timeframe has passed and you have not received tracking.
Tracking & Split Orders
Hyper Ride Warehouse Tracking
Hyper Ride warehouse orders are shipped using NZ Post. Tracking is automatically forwarded to you once NZ Post collects and scans the parcel. Tracking may not show movement until the first courier scan has taken place.
Supplier Tracking
Supplier-direct orders use the supplier's nominated courier. Tracking details are not always automatically forwarded to us or to the customer. If the dispatch timeframe shown against your product has passed, email us and we can request the tracking for you.
Orders From Multiple Locations
If your order contains products from the Hyper Ride warehouse and one or more supplier warehouses, the items may be dispatched separately and arrive on different days.
Different Couriers
Split orders may use different courier companies and have separate tracking numbers. Please check the dispatch information shown against each item in your order confirmation.
Support & Freight
Freight Companies
- NZ Post is used for standard orders dispatched from the Hyper Ride Auckland warehouse.
- Bascik is used for specialist bulky freight including surfboards, roof boxes and large bike racks.
- Urgent Couriers operates our Auckland Urgent Tonight same-day delivery service.
- Orders dispatched directly from a supplier are sent using the supplier's nominated courier.
- Supplier-direct tracking is not always sent automatically. If you need tracking after the expected dispatch timeframe has passed, please contact our customer service team.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$29.99 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
