FAQs
Q. What are the main differences between OpenComm2 and OpenComm2 2025 Upgrade?
The main differences are the shift to USB-C charging, and the addition of Shokz App support in the 2025 version (Android only), which expands functionality.
Q. What are the main differences between OpenComm2 2025 Upgrade and OpenComm2 UC 2025 Upgrade?
OpenComm2 2025 Upgrade is optimized for mobile use, while OpenComm2 UC 2025 Upgrade is designed for desk-based communication, through the addition of the Loop120 adapter.
Q. Do I need to buy a Loop120 adapter?
The adapter is designed to enhance the stability and smoothness of calling experiences when connecting a headset to a computer.
The Loop120 enhances Bluetooth connection stability and improves compatibility with meeting platforms like Zoom and Teams, supporting features such as synchronized mute, volume adjustment, one-click answering, and call blocking.
The benefit of purchasing OpenComm2 UC is that the included Loop120 comes already paired (plug-and-play), whereas purchasing the adapter separately means the user needs to pair manually with the OpenComm2 headset.
The OpenComm2 brings you an advanced open-ear design for superb, all-day comfort, and sustained situational awareness. 7th generation bone conduction technology ensures crystal-clear audio while an adjustable, dual noise-canceling microphone delivers high-quality calls.
Advanced Open-Ear Design
Unlike traditional headsets that cover your ears and cut you off from your surroundings, OpenComm2’s open-ear design keeps you connected to the world without compromising on comfort or audio quality.
Outstanding Audio Quality
Never miss a word during important calls with 7th generation bone conduction technolog and PremiumPitch 2.0. The headset accurately picks up and equalizes medim and high-frequency vocals, ensuring you hear every word distinctly and without distortion.
Lightweight and Easy
Weighing only 35g, the OpenComm2 is remarkably light and portable.
Effortless Comfort
With a flexible wraparound frame and soft silicone finish, the OpenComm2 delivers easy, effortless, all-day wear.
Crystal-Clear Calls
Bring conversations to life and take calls with crystal-clear audio, thanks to a noise-canceling microphone with DSP (Digital Signal Processing) technology that brings your voice to center stage. CVC (Clear Voice Capture) technology identifies and balances vocals by filtering out ambient noise for end-to-end high fidelity.
Outstanding Audio Quality
Never miss a word during important calls with 7th-generation bone conduction technology and PremiumPitchTM 2.0. The OpenComm2 accurately picks up and equalizes medium and high-frequency vocals, ensuring you hear every word distinctly and without distortion.
Zoom Certified
The OpenComm2 is optimized for seamless software integration. Control Zoom functions via the dedicated headset buttons and enjoy convenient functionality, silky-smooth calls, and seamless collaboration.
Stay Connected and Situationally Aware
Working from home, in the office, or on the go often requires situational and sensory awareness. With the OpenComm2’s open-ear design you’re always connected to your surroundings so you never miss a beat.
Work with Total Efficiency
- In the office: Experience improved communication and easier collaboration.
- At home: Stay connected to your work without missing out on what's happening at home.
Speak with Controlled Clarity
Whether you’re at the office, a coffee shop, or the airport, an advanced open-ear design with simplified audio control keeps you aware of your voice levels, ensuring you’re heard without disturbing others.
Multipoint Pairing
Pair your headset with up to two devices at a time, and enjoy easy switching capabilities for seamless connection and improved work efficiency.
User-Friendly Integrated Controls
Integrated headset operations reduce PC or mobile device controls to simplify functionality. Simply press a button to adjust the volume, mute and unmute during calls, play or pause audio, check the battery level, and more.
Improved Communication with Battery Life That Lasts
High-sensitivity technology delivers long-lasting battery power. Master uninterrupted communication so you can be online anytime, anywhere.
- Up to 16 hours of talk time
- Up to 8 hours of listening time
- 5-minute charge for 2 hours of talk time 60-minute for full charge
Moisture-Resistant Durability
Worry less about splashes and light spills with IP55 water-resistant durability and the microphone’s water-resistant acoustic mesh.
Shokz Connect
Shokz Connect supports firmware upgrades. Never miss a function upgrade, and keep your headset up to date with the latest firmware so you can perform at your best.
- SPECIFICATIONS -
- Speaker type - Bone Conduction
- Frequency response - 20HZ-20KHZ
- Speaker sensitivity - 96±3 dB
- Microphone sensitivity -38dB±3dB
- Compatible configuration files - A2DP, AVRCP, HSP, HFP
- Charging voltage - 5.0V±5%
- Speaker impedance - 8.5Ω±20%
- Wireless range - Up to 30m
- Frequency band - 2400-2483.5MHz
- Battery Lithium - polymer battery
- Talk time - Up to 16 Hours
- Listen time - Up to 8 Hours
- Standby time - Up to 14 Days
- Charge time - 60 minutes
- Weight - 34 grams
- Water resistant - IP55 rated
- Battery capacity - 183mAh
- Maximum RF output power - 10dbm
- Bluetooth® version - Bluetooth® v5.1
- INCLUDES -
- OpenComm2 2025 upgrade Headset
- Loop120 USB-C adapter
- USB-C Charging Cable
- Hard Shell Carrying Case
- Manual *1
- Legal Statement *1
- Warranty Card *1
SHOKZ
Enjoy high-quality audio and awareness with Shokz bone conduction headphones available at Hyper Ride. Shop products like the Shokz OpenRun for a secure and comfortable fit, and the Shokz OpenMove for versatile listening. Designed for cyclists, Shokz provides clear sound while keeping you aware of your surroundings. Experience fast and reliable delivery from Hyper Ride to enhance your riding experience with Shokz.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by van and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands. Rural deliveries may also take an extra 1–3 working days.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most items excluding surfboards, soft top surfboards, wakeboards, waterskis, SUPs, and bikes. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require special transport arrangements. Delivery can take up to 10 days depending on location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace to avoid this surcharge.
Due to high courier surcharges. Consider delivering to a friend in Auckland City who can bring it out.
Additional Information
Rural Delivery Information
Delivery times for rural areas can vary depending on how often couriers service your location. Some rural deliveries may only be serviced once a week, so we recommend checking with your local rural courier if timing is important.
Order Changes
Once an order has been placed, we cannot process cancellations or edits.
Shipping Days
Orders are not shipped on weekends or public holidays.
Tracking
Need your tracking number? Email ridesupport@hyper.co.nz and we’ll help you out.
Support & Freight
Freight Companies
- Post Haste and Bascik are used for orders shipped from Hyper Ride warehouse.
- Orders sent directly from a supplier will be shipped using the supplier’s nominated courier.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$25 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
