So much performance, we’ve surprised ourselves with this one. Meeting the heavy demands of the best gravity fed racers out on course, Vivid Ultimate is unmatched in performance and fine-tunability with the external independent High and Low Speed Compression adjustments. Easily dial in the perfect ride feel thanks to the all-new TouchDown RC2 position sensitive damper providing unreal sensitivity off-the-top, support and control in the mid-stroke, and adjustable hydraulic bottom-out to provide the cushion you can’t wait to land on. Completing the ultimate performance package with the confidence inspiring coil-like air spring system, Vivid Ultimate is back on course and offers it all.
FEATURES
- NEW TouchDown RC2 damper features unreal sensitivity (or suppleness) off the top, remains stable and supportive through mid-travel, and has added adjustable hydraulic bottom out to resist any harsh hits. This position sensitive damper offers reliable performance and tunability with unreal sensitivity and response at every position throughout the travel.
- TouchDown RC2 damper offers Rebound adjustment and independent High and Low Speed Compression adjustment.
- Reduced High-Speed Compression eliminates the hang-up and allows the wheel to easily get out of the way on hard impacts.
- The most “coil-like” air spring we’ve dreamt up. This latest air spring maximizes fine-tuning potential, allowing you to tune positive air volume to perfectly match your bike. With increased mid-stroke support, and off the top suppleness to create a more desirable ride feel for the trail ahead.
- Adjustable Hydraulic Bottom Out offers a convenient dial with five different compression settings to customize the cushioning you experience in the last 20% of travel when facing potential bottom out.
- Maxima Plush Dynamic Suspension Lube reduces friction, lasts longer, and enhances suspension performance ride after ride.
- 20 clicks of rebound adjustment offer a wide range of tunability and accommodate more rider types.
- 3mm removable rebound adjuster to adjust HSC and Hydraulic Bottom Out
SPECIFICATIONS
Eye to eye / Stroke 225x67.5(TR), 225x70(TR), 225x72.5(TR), 225x75(TR), 250x67.5, 250x70, 250x72.5, 250x75
Damper Type RC2 Adj. Hydraulic Bottom Out
Rebound tune R25, R55
Compression tune C34, C37
Lockout force n/a
Shaft Eyelet Standard
Body Eyelet Bearing, Standard, Trunnion
E-Bike Approved E-bike Approved
SEE .PDF FILE IN RESOURCES FOR FULL DESCRIPTION LISTINGS INCLUDING BIKE SPECIFIC MODELS
ROCKSHOX
Upgrade your bike’s suspension with RockShox components from Hyper Ride. We offer a range of high-quality RockShox products, including Pike forks for aggressive riding and Monarch shocks for smoother trails. These suspension components are engineered for exceptional performance and durability. Enjoy fast and reliable delivery on RockShox items, ensuring they arrive promptly so you can enhance your bike’s performance without delay. Hyper Ride’s efficient shipping service means you’ll get your RockShox parts quickly, allowing you to experience improved ride quality and performance right away.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by van and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands. Rural deliveries may also take an extra 1–3 working days.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most items excluding surfboards, soft top surfboards, wakeboards, waterskis, SUPs, and bikes. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require special transport arrangements. Delivery can take up to 10 days depending on location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace to avoid this surcharge.
Due to high courier surcharges. Consider delivering to a friend in Auckland City who can bring it out.
Additional Information
Rural Delivery Information
Delivery times for rural areas can vary depending on how often couriers service your location. Some rural deliveries may only be serviced once a week, so we recommend checking with your local rural courier if timing is important.
Order Changes
Once an order has been placed, we cannot process cancellations or edits.
Shipping Days
Orders are not shipped on weekends or public holidays.
Tracking
Need your tracking number? Email ridesupport@hyper.co.nz and we’ll help you out.
Support & Freight
Freight Companies
- Post Haste and Bascik are used for orders shipped from Hyper Ride warehouse.
- Orders sent directly from a supplier will be shipped using the supplier’s nominated courier.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
Australia Standard Shipping
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$25 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
