Simple to install and simple to maintain, the Tellis distills a dropper post to it’s very basics. It goes up and it goes down, drop after drop, without hesitation. So simple, it fades away into the background and just does what it was designed to do without needing to be worried about. One of the most reliable and trusted seatposts in the business just got even better: welcome to the next-generation Tellis V2
The new Tellis V2 features a new patent-pending low stack height head (10mm lower than the original Tellis) as well as easy side-access bolts. The 3D forged head, part of the I-Beam cradle design, combines a stronger 26mm stanchion to improve stiffness and overall durability, and reduce overlap. Available in 30.9, 31.6 and 34.9mm diameters, the Tellis V2 provides one of the largest dropper travel ranges in the game - 55mm to 230mm.
Durability was the foundation that Tellis was designed upon. With IGUS bushings, a sealed Wintek cartridge and Trelleborg main seal, the Tellis virtually does away with maintenance problems experienced by other seat posts. Put simply, fewer moving parts means fewer chances for failure. The updated and improved polycarbonate keyway system now includes lower copper shims to further increase durability and keep head play at bay, while still retaining its smooth stroke feel. Additionally, the new, simple to use travel adjustment shims come available in 5, 10 or 20mm, and are included with every Tellis V2. They offer the rider the option to reduce travel heights for optimal fitment. The low stack-height head is part of a combination of design changes that allow for a more personal fit for every rider. The side-access bolts allow for quick, on the fly saddle adjustments while on the trail. And the new 5mm reduced height actuator provides improved overall fitment and more post travel on a wider variety of frames.
When you do decide to give the post some love, the Tellis V2 is designed to be easily serviceable at home with no proprietary tools. The entire post can be removed and torn down in under five minutes, even by the most inexperienced of mechanics and at no cost.
- Widest range of travel options in the industry - 30.9mm / 31.6mm / 34.9 diameter – 55mm to 230mm
- Low Stack Height - Patent-pending 10mm reduced stack height head design
- Side Access Rail Clamp - Easy side access bolts for quick adjustments
- Enhanced Keyways - Polycarbonate + copper system for smoothness, strength and reduced head play
- Travel Reduction Options - Simple travel reduction shims in 5mm, 10mm and 20mm lengths are included with every post
- Low Profile Actuator - 5mm reduced height actuator for improved frame fitment
- Proven Internals - Wintek Cartridge - the industry’s most reliable. Igus bushings and Trelleborg seal for optimal function
- Strong 3D Forged Top Stanchion - 26mm diameter stanchion for improved stiffness and durability
- Levers and assembly hardware sold separately.
- Weight: 589g (31.6 x 170mm)
“I’ve been riding the Tellis V1 for quite some time now and never had any issue with it, it was already super durable. Now with the Tellis V2, we have a dropper that’s way more compact and sexy. Side bolts are really easy to access, we can adjust the length of the dropper easily and it’s even more durable. And we’re rolling!”– Yoann Barelli, Devinci Movement and SDG athlete
Sdg
Discover SDG’s high-quality bike components and accessories at Hyper Ride, including comfortable saddles, durable grips, and essential bike parts. SDG products are designed to enhance your cycling experience with a focus on performance and comfort. Whether you’re upgrading your bike or looking for reliable components, SDG offers solutions that meet the needs of avid cyclists. Enjoy fast and reliable delivery from Hyper Ride, ensuring that your SDG products arrive promptly and ready for use. Shop SDG at Hyper Ride and experience the difference that premium bike components can make on your rides.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by specialist freight and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We can deliver Hyper Ride warehouse orders to PO Boxes using NZ Post. Supplier-direct PO Box delivery depends on the supplier's nominated courier and we may contact you for a physical street address if required. We do not deliver to Great Barrier Island or the Chatham Islands. Rural deliveries may take an extra 1–3 working days.
Where Your Order Ships From
Hyper Ride Warehouse
Products showing "In Stock – Ships from Hyper Warehouse" are stocked at our Auckland warehouse and are normally dispatched within 1 business day, unless a different timeframe is shown on the product listing, at checkout, or in your order confirmation.
Supplier / Logistics Warehouse
Products showing "Ships Direct from Supplier", "Ships from logistics warehouse" or similar wording are dispatched directly from one of our suppliers. These items are normally dispatched within 1 working day unless a different processing timeframe is displayed.
Specific Dispatch Timeframes
Some products require extra processing time. For example, "Logistics Warehouse – Allow approx. 2 working days before dispatch" or "Aus Stock – Dispatch in approx. 7–10 working days". Where a specific timeframe is displayed against an item, that timeframe applies.
Dispatch Time vs Delivery Time
Dispatch time is the time required for your item to leave the Hyper Ride warehouse or supplier warehouse. Courier delivery time begins after the item has been dispatched.
The dispatch timeframe shown against the individual product on the product page, at checkout, or in your order confirmation takes priority over the general timeframes on this page.
If your order contains products from more than one dispatch location, your items may be sent separately and arrive at different times. Each parcel may also have a different courier and tracking number.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most standard-sized items. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require specialist transport and are sent using Bascik rather than our standard NZ Post service. Delivery can take up to 10 days depending on your location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace if you would like to avoid the rural surcharge.
Due to additional courier surcharges. You may prefer delivery to a friend or workplace in Auckland City.
Additional Information
Rural Delivery
Rural deliveries can take an additional 1–3 working days. Exact delivery times can vary depending on the local rural courier route and service frequency.
Signature Required
Orders are sent signature required by default. If you provide permission to leave in your shipping notes, the courier may leave the parcel without a signature where their service allows.
PO Box Delivery
Orders shipped from our Auckland warehouse via NZ Post can be delivered to PO Boxes. Supplier-direct PO Box delivery depends on the supplier's nominated courier. If required, we may contact you for a physical street address.
Shipping Days
Orders are not dispatched on weekends or public holidays. Working-day dispatch and delivery estimates exclude weekends and public holidays.
Order Changes
Once an order has been placed, we cannot guarantee cancellations or edits before dispatch. Contact us as soon as possible and we will help where we can.
Tracking
For orders shipped from our Auckland warehouse, NZ Post tracking is automatically emailed once the courier collects and scans your parcel. Supplier-direct tracking is not always supplied automatically, so please contact us if your expected dispatch timeframe has passed and you have not received tracking.
Tracking & Split Orders
Hyper Ride Warehouse Tracking
Hyper Ride warehouse orders are shipped using NZ Post. Tracking is automatically forwarded to you once NZ Post collects and scans the parcel. Tracking may not show movement until the first courier scan has taken place.
Supplier Tracking
Supplier-direct orders use the supplier's nominated courier. Tracking details are not always automatically forwarded to us or to the customer. If the dispatch timeframe shown against your product has passed, email us and we can request the tracking for you.
Orders From Multiple Locations
If your order contains products from the Hyper Ride warehouse and one or more supplier warehouses, the items may be dispatched separately and arrive on different days.
Different Couriers
Split orders may use different courier companies and have separate tracking numbers. Please check the dispatch information shown against each item in your order confirmation.
Support & Freight
Freight Companies
- NZ Post is used for standard orders dispatched from the Hyper Ride Auckland warehouse.
- Bascik is used for specialist bulky freight including surfboards, roof boxes and large bike racks.
- Urgent Couriers operates our Auckland Urgent Tonight same-day delivery service.
- Orders dispatched directly from a supplier are sent using the supplier's nominated courier.
- Supplier-direct tracking is not always sent automatically. If you need tracking after the expected dispatch timeframe has passed, please contact our customer service team.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$29.99 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyperride.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
