Taking everything we’ve learned from years of creating technically advanced, lightweight gear used by cyclists in some of the planet’s most challenging environments, we applied our Precision Crafted, Adventure Proven expertise to the City Messenger. As part of our City Series, this waterproof messenger bag brings our expertise to the urban environment, offering a simple, durable and versatile carry solution for city life.
Designed to provide lightweight, waterproof storage for your devices and work essentials, the City Messenger helps you seamlessly transition through the city. The messenger bag has a stable and comfortable anatomical fit on and off the bike, with an easy one-handed zipless opening reflecting our less is more design philosophy.
The City Messenger has a tailored ambidextrous fit to suit every rider and features a protected device sleeve alongside internal pockets and a key leash. Subtle reflective details ensure you are always visible on the bike, but won’t draw attention to you or look like a bike messenger bag off the bike.
- Ambidextrous, stabilised fit
- On bike anatomy fit
- Internal device sleeve and organisation
- Easy opening
- Reflective exterior graphics for visibility
- Welded, waterproof construction
SPECIFICATIONS
Materials
The City Messenger bag is made from our CT420 Marle. Designed to seamlessly transition around the city without drawing attention, the material is lightweight, durable and waterproof. The welded construction and unique zipless opening ensure your belongings remain safe from the elements.
Care Instructions
Wash the City Messenger bag by hand, using a mild diluted soap if necessary. Afterwards, let it air dry. Do not machine wash, machine dry, or iron.
Do not machine wash, machine dry, or iron.
APIDURA
We’re an independent, family-run business of cyclists, makers and problem solvers, brought together by a shared mission to find better ways to explore the world by bike.
Apidura was born from necessity; pioneering ultralight, rackless packing systems to help us take our love of cycling further and allow riders to unlock their instinct for adventure. As devoted adventure cyclists, we design with our fellow riders in mind, creating products that address genuine needs and bring new value to the bikepacking scene. We create the best packs we can, using technical materials and precision crafting techniques – and when we find a way to improve them we do so straight away and without fanfare. We don’t do ‘seasons’, limited editions or discount our gear – we simply create the best possible technical bikepacking gear that’s built to last.
Apidura
Apidura specializes in lightweight and durable bikepacking gear, perfect for long-distance adventures. Explore frame bags, saddle packs, and handlebar bags. Purchase from Hyper Ride with fast and reliable delivery.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by specialist freight and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We can deliver Hyper Ride warehouse orders to PO Boxes using NZ Post. Supplier-direct PO Box delivery depends on the supplier's nominated courier and we may contact you for a physical street address if required. We do not deliver to Great Barrier Island or the Chatham Islands. Rural deliveries may take an extra 1–3 working days.
Where Your Order Ships From
Hyper Ride Warehouse
Products showing "In Stock – Ships from Hyper Warehouse" are stocked at our Auckland warehouse and are normally dispatched within 1 business day, unless a different timeframe is shown on the product listing, at checkout, or in your order confirmation.
Supplier / Logistics Warehouse
Products showing "Ships Direct from Supplier", "Ships from logistics warehouse" or similar wording are dispatched directly from one of our suppliers. These items are normally dispatched within 1 working day unless a different processing timeframe is displayed.
Specific Dispatch Timeframes
Some products require extra processing time. For example, "Logistics Warehouse – Allow approx. 2 working days before dispatch" or "Aus Stock – Dispatch in approx. 7–10 working days". Where a specific timeframe is displayed against an item, that timeframe applies.
Dispatch Time vs Delivery Time
Dispatch time is the time required for your item to leave the Hyper Ride warehouse or supplier warehouse. Courier delivery time begins after the item has been dispatched.
The dispatch timeframe shown against the individual product on the product page, at checkout, or in your order confirmation takes priority over the general timeframes on this page.
If your order contains products from more than one dispatch location, your items may be sent separately and arrive at different times. Each parcel may also have a different courier and tracking number.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most standard-sized items. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require specialist transport and are sent using Bascik rather than our standard NZ Post service. Delivery can take up to 10 days depending on your location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace if you would like to avoid the rural surcharge.
Due to additional courier surcharges. You may prefer delivery to a friend or workplace in Auckland City.
Additional Information
Rural Delivery
Rural deliveries can take an additional 1–3 working days. Exact delivery times can vary depending on the local rural courier route and service frequency.
Signature Required
Orders are sent signature required by default. If you provide permission to leave in your shipping notes, the courier may leave the parcel without a signature where their service allows.
PO Box Delivery
Orders shipped from our Auckland warehouse via NZ Post can be delivered to PO Boxes. Supplier-direct PO Box delivery depends on the supplier's nominated courier. If required, we may contact you for a physical street address.
Shipping Days
Orders are not dispatched on weekends or public holidays. Working-day dispatch and delivery estimates exclude weekends and public holidays.
Order Changes
Once an order has been placed, we cannot guarantee cancellations or edits before dispatch. Contact us as soon as possible and we will help where we can.
Tracking
For orders shipped from our Auckland warehouse, NZ Post tracking is automatically emailed once the courier collects and scans your parcel. Supplier-direct tracking is not always supplied automatically, so please contact us if your expected dispatch timeframe has passed and you have not received tracking.
Tracking & Split Orders
Hyper Ride Warehouse Tracking
Hyper Ride warehouse orders are shipped using NZ Post. Tracking is automatically forwarded to you once NZ Post collects and scans the parcel. Tracking may not show movement until the first courier scan has taken place.
Supplier Tracking
Supplier-direct orders use the supplier's nominated courier. Tracking details are not always automatically forwarded to us or to the customer. If the dispatch timeframe shown against your product has passed, email us and we can request the tracking for you.
Orders From Multiple Locations
If your order contains products from the Hyper Ride warehouse and one or more supplier warehouses, the items may be dispatched separately and arrive on different days.
Different Couriers
Split orders may use different courier companies and have separate tracking numbers. Please check the dispatch information shown against each item in your order confirmation.
Support & Freight
Freight Companies
- NZ Post is used for standard orders dispatched from the Hyper Ride Auckland warehouse.
- Bascik is used for specialist bulky freight including surfboards, roof boxes and large bike racks.
- Urgent Couriers operates our Auckland Urgent Tonight same-day delivery service.
- Orders dispatched directly from a supplier are sent using the supplier's nominated courier.
- Supplier-direct tracking is not always sent automatically. If you need tracking after the expected dispatch timeframe has passed, please contact our customer service team.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$29.99 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
