TAKE BIKE SECURITY TO ANOTHER LEVEL
We understand that your bike is a prized possession and leaving it unattended, even when secured, can be risky. Scout provides unparalleled Bike security by combining both an extremely loud 85db bike alarm function with a highly accurate bike finder, using Apple’s ‘Find My’ app. The future of bike security is here.
Once armed, any movement of a Scout fitted Bike will trigger the motion-sensitive audio alarm discouraging any further movement and alerting the bike’s owner, both by the sound of the alarm and via a notification that is automatically sent to the owner’s iPhone (when in Bluetooth range).
Then in a scenario where a bike fitted with Scout is not where the owner has left it, it can be quickly located using Apple’s network via the ‘Find My’ app.
LONG BATTERY LIFE
Enjoying up to 6 months of battery life between charges, a user will only have to charge their device twice a year.
SUPER LIGHTWEIGHT
The Scout weighs only 5 grams - that’s the equivalent weight of a single AA battery.
IN SITU USB C RECHARGEABLE
When charging Scout, there is no need to remove the unit from the bike; simply recharge via a USB C cable.
WATERPROOF
With a waterproof rating of IP66, the Scout can be left in the rain, ridden in the rain, or get wet when washing your bike without affecting the functionality.
LOUD PIEZO ALARM
The alarm is impossible to ignore at 85 Decibels, which is louder than a truck, but not quite as
loud as a helicopter.
INTELLIGENT LEDS
Multi-functional LEDs allow the user to clearly see if their Scout is alarmed, paired and show the status of the battery.
SECURE MOUNTING
Scout attaches to your bike via the bottle cage mounts using tamper-proof security screws.
OVERT OR DISCREET PROTECTION
With two Scout colour options to pick from, the rider can decide how overt they wish to make their Scout; the functionality remains the same. For discreet protection, choose Black Stealth. For overt protection, choose Neon Yellow.
- Compatible with iOS only
- Motion-sensitive 85 db audio alarm for immediate deterrence
- Can be located quickly using Apple's 'Find My' app
- Operated using Knog's iOS app
- Mounts to standard water cage braze-ons
- Can be mounted under water cage for discretion
- Use supplied anti-tamper screws to mount securely
- Neon silicone cover provided to advertise security device (if desired)
- Arm / disarm using button (within 1.5 m) or app within bluetooth range
- LEDs show alarm status & battery charge
- USB-C rechargeable with 6 month battery life (cable not included)
- Water resistant IP66 rating (wash-proof)
- Weighs just 25 grams
KNOG
Explore Knog bike lights and accessories at Hyper Ride NZ. Shop innovative and stylish lights designed for enhanced safety and visibility. Knog products offer practical solutions and modern design to keep you seen and safe during your rides. Equip your bike with Knog gear. Shop now for fast and reliable delivery from Hyper Ride NZ.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by van and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands. Rural deliveries may also take an extra 1–3 working days.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most items excluding surfboards, soft top surfboards, wakeboards, waterskis, SUPs, and bikes. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require special transport arrangements. Delivery can take up to 10 days depending on location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace to avoid this surcharge.
Due to high courier surcharges. Consider delivering to a friend in Auckland City who can bring it out.
Additional Information
Rural Delivery Information
Delivery times for rural areas can vary depending on how often couriers service your location. Some rural deliveries may only be serviced once a week, so we recommend checking with your local rural courier if timing is important.
Order Changes
Once an order has been placed, we cannot process cancellations or edits.
Shipping Days
Orders are not shipped on weekends or public holidays.
Tracking
Need your tracking number? Email ridesupport@hyper.co.nz and we’ll help you out.
Support & Freight
Freight Companies
- Post Haste and Bascik are used for orders shipped from Hyper Ride warehouse.
- Orders sent directly from a supplier will be shipped using the supplier’s nominated courier.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$25 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.



