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Shipping

Christmans Deliveries 

Surfboards - Christmas Delivery Cut Off Date

Outside of the Auckland Metro Area is Monday 3pm the 16th of December. 

*** Don't get your Surfboard delivered to a Rural Address! Find a mates work, or something in town. It is so much faster!
Why are Surfboards take so much longer to deliver?
Beacuse if the Box is over 6 foot, we cant send them on a courier Service. We have to send them on a transporter truck. Their network is slower. Also the bottom of the South Island seems to very slow. 

Auckland - If you are in the Auckland Metro Area we can deliver them right up until the 23rd. As we can you 3 Hour Courier Service! See if your delivery address is in the area. See the map here http://www.urgenttonight.co.nz/Area.aspx

Everyting else we can Gaurantee* Delivery if your Order is placed by 3pm Friday the 20th. However make sure you do the following.

  • Dont get it sent to a Rural Address. If you live in the Country get it sent to your Post Office. 
  • Don't get it sent to your home if you are at Work! Somebody needs to sign for it. 
  • Make sure your address is correct! 



Brand New - Service!

Live in Auckland? Get your order Today with our Urgent Tonight Service!

*** Must go to a residental address *** See if your address is in the area
http://www.urgenttonight.co.nz/Area.aspx

Cost: $10.00 (Excludes Surfboards)

Order must be received by 3pm - Monday to Friday - Only Available on items in Hyper Ride Warehouse 1 or Hyper Ride Warehouse 2. Check out will display the Urgent Tonight Freight option if it is avaiable for Urgent Tonight Delivery.

Select Urgent Tonight in the Check Out.


This Service is ONLY Available in the Auckland Metro Area. Please check your address before ordering here >> http://www.urgenttonight.co.nz/Area.aspx

All Urgent Tonight orders placed between 8am - 3pm Mon - Friday will be delivered between 6pm - 9pm that evening Monday to Friday (excludes public holidays).



Street Clothing and Footwear

Cost: $6.99

All Clothing and Footwear is now just $6.99. All orders will be shipped on our standard courier and will take 1-3 working days**, please add an extra 1-3 working days for Rural Delivery*** 
**For stock items that are instock at Hyper Ride, excludes items from our distribution warehouse, please allow an extra 2-3 working days for products at our distribution warehouse. Once these have arrived at our Hyper Ride warehouse Express deliveries be sent asap.
***Please note we do not ship to PO boxes, Great Barrier Island and the Chatham Islands

Standard Nationwide

Cost: $8.99

This is for normal small items*. All orders will be shipped on our standard courier and will take 1-3 working days**, please add an extra 1-3 working days for Rural Delivery*** 
*Excludes Surfboards, Soft Top Surfboards, Wakeboards, Waterskis, Sups and Bikes
**For stock items that are instock at Hyper Ride, excludes items from our distribution warehouse, please allow an extra 2-3 working days for products at our distribution warehouse. Once these have arrived at our Hyper Ride warehouse Express deliveries be sent asap.
***Please note we do not ship to PO boxes, Great Barrier Island and the Chatham Islands

Larger Items

All Larger items are sent via Mainfreight - E.g Surfboards over 6 foot, and Sups. *** Please note, Surfboards and SUPs etc in this category, can take up to 10 working days for delivery. In a lot of instances it is faster. However due to the size of these items they can only go on Transporter Truck. For this we use MainFreight 2 Home Service. This is not a courier service.***

Medium - Bodyboards, Board Bags, Longboard Skaterboards
Cost: $12.99 per item

Large - All Snowboards, Snowboard Packages, Kneeboards, Wakeboards, Water Skis and Bikes 
Cost: $29.99 per item

Xlarge - Inflatable Stand Up Paddle Boards
Cost : $29.99 per item

All Surfboards, Soft Top Surfboards
Cost: $39.99 per item

Auckland Central - Urgent Tonight* - Cut Off 3pm - Monday to Friday - Only Available on items in Hyper Ride Warehouse or our 3pl our Warehouse Partner.

Cost: $10.00

This Service is ONLY Available in the Auckland Metro area. See this map to see if you are in this Area. http://www.urgenttonight.co.nz/Area.aspx

All orders placed between 8am - 3pm will be delivered between 6pm - 9pm that evening. This service is available in the Auckland Metro area Monday to Friday.

*Excludes Large SUPs, Inflatable SUPs are included though.

 

Additional Information

SHIPPING TIMES
All orders placed before 3pm Monday - Friday will leave same day if you choose Express Freight*, unless it says on the site ships in 1 - 2 working days. This means the item comes from a 3rd party, and will be despatched in 2 businesses days time.
*Excludes Surfboards, Soft Top Surfboards, Water Skis, Snowboards, Sups and Bikes

No orders are shipped on Weekends, and public holidays. 

We do not ship to PO boxes.

All orders paid by bank deposit will be processed one day after we receive payment, and shipped the day funds are cleared in our bank accounts. This usually takes up to two working days.

Please email us if you require your tracking number. 
Email: ridesupport@hyper.co.nz

Freight Companies

Post Haste & Courier Post for the majority of our shipping. You can track your order at the following sites.

Post Haste
http://www.posthaste.co.nz/tracktrace.html

Mainfreight (Surfboards and Sups etc)
https://www.mainfreight.com/track


Australia

***Please note we do not ship surfboards or stand up paddle boards to Australia * **

Australia Standard Nationwide

Cost: $14.99 + 2% packaging and handling fee
All orders will be shipped on our standard courier and will take 3-5 working days.

Australia Express Nationwide

Cost: $24.99 + 2% packaging and handling fee
All orders placed before 3:00pm will be shipped on our express courier and will take 1-3 Days* Nationwide
*Excludes rural deliveries, please add 2 working days.

Shipping Times

Our aim is to get your order to you as fast as possible. All Australian shipping is done via Toll.
All product will be shipped during normal business hours (Monday to Friday 8am to 5pm). Our daily cut off for orders is 3PM NZ time.
Outside of business hours during public holidays and weekends nothing will be shipped, as courier companies do no operate.
Email: ride@hyper.co.nz

Australian Orders Courier Company

To track your shipment Toll
www.toll.com.au
Customs and Duty Charges
Any international orders may be subject to local charges. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Hyper Ride has no control over these charges and we cannot predict what they may be. Hyper Ride cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

 

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